PART(S) RETURN / REFUND / WARRANTY REPLACEMENT INFORMATION:Return Merchandise Authorization
1) Print Form Click Here for Form2) Fill Out Form
3) Send us Properly Filled out Form with Returned Merchandise
If You Ordered the Wrong Part:
The Fastest Way for You to Get the Correct Part:
1.) Re-Order the Correct Part.
2.) Print a copy of Your New Order Confirmation.
PREPARE WRONG PART FOR RETURN TO US:
1.) Pack the Wrong Part for shipment.
2.) Include a copy of the Properly Filled Out RMA Form. (see above).
3.) Include a copy of Your New Order Confirmation.
4.) Our Mailing and UPS Addresses are on the RMA Form.
PART(S) RETURN FOR REFUND INFO:
Before 15 Days:
Part(s) Returned Within 15 Days of Date of Shipment To Customer.
You can return any Un-Used - Un-Installed - Un-Opened part (In Original Packaging) within 15 days from invoice date for a refund (excluding 6% of Total for Transaction Fees and our Shipping & Handling costs) Minimum charge $5.00.
A 20% Restocking Fee will apply along with our shipping & handling costs if a similar part is not reordered.
Between 16-30 Days:
You can return any Un-Used - Un-Installed - Un-Opened part (In Original Packaging) within 16 to 30 days From Date of Shipment To Customer for a refund (excluding 10% of Total for Transaction Fees and our Shipping & Handling costs) Minimum charge $5.00.
A 30% Restocking Fee will apply along with our shipping & handling costs if a similar part is not reordered.
Our Mailing and UPS Address is on the RMA Form.
Sorry, No Part(s) Returns Will Be Accepted After 30 days From Date of Shipment To Customer.
PARTS RETURNED AFTER 30 DAYS ARE TO BE CONSIDERED FOR WARRANTY REPLACEMENT ONLY!! (Read Below)
NON-REFUNDABLE PARTS:
We Do Not Accept Returns On Parts that have been Attached, Installed or Damaged by Customer!
THOSE PARTS MIGHT BE CONSIDERED FOR WARRANTY REPLACEMENT ONLY!! (See Below)
Special Order Parts are Not Refundable!
PART(S) RETURN FOR WARRANTY REPLACEMENT:
Warranty Replacement Is Used When a Part or Parts Have Failed As Per Manufacturer Warranty!
It Is The Customers Responsibility To Pay For All Shipping & Handling Charges Incurred For Shipping Part(s) Under Warranty To and From Us.
WARRANTY LIMITS PER BRAND:
GE - 1 Year From Date of Shipment To Customer.
WHIRLPOOL - 90 Days From Date of Shipment To Customer.
MAYTAG - 90 Days From Date of Shipment To Customer.
FRIGIDAIRE - 90 Days From Date of Shipment To Customer.
ALL OTHER BRANDS - 90 Days From Date of Shipment To Customer.
Parts Damaged In Transit:
If You Receive a Part(s) that has been Damaged in Transit:
1.) Immediately Contact the Shipping Company (UPS, Fed-Ex, USPS) with Your Information.
2.) Contact Us via Email of Phone (941)639-1978 Between The Hours Of 9am-1pm Eastern Time Monday - Friday (Have your order information on hand)
3.) Once the Damage Claim Process has been Started, We Will Make Arraignments To Have A Replacement Part(s) Shipped to You.
WE CANNOT ACCEPT ANY PART THAT HAS BEEN INSTALLED, ATTACHED, OR USED!!
We Do Not Accept Returns:
1.) For Parts Damaged By The Customer.
2.) Shipped to us By The Customer (that have been damaged in transit to us!)
Customer is Responsible For item(s) Once they Receive them from us!
INSURE YOUR RETURNS AND PACK THEM ACCORDINGLY!
WATER FILTER / ACCESSORIES NOTE:
As of January 1st. 2006, Water Filters Are Now Classified As An Accessory Part Which Means:
The Manufacturer's DO NOT ACCEPT Warranty Claims For Water Filters And Other Accessory Parts.
WE CANNOT ACCEPT Returns on Used - Installed or Opened Water Filters and Accessory Parts.
|
