WaterFilterMart.com
Refrigerator Water Filters and Ice Makers
On The Web Since '1999'
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Private Policy
WaterFilterMart.com  does not or will not willingly sell , trade , or use our Customers Contact Information or Credit Information for any purpose other than the Business Between WaterFilterMart and that Customer!
Merchant Policy


Shipping limits:
WaterFilterMart ships to the United States Only.
Free Shipping When You Purchase $75 Or More.
 
Alaska & Hawaii Also Qualifies For Free Shipping!
We ship via UPS / FED-EX / USPS.

Customer guarantee:
You can be assured that WaterFilterMart Sells Only New Parts!


If You Ordered the Wrong Part:
The Fastest Way for You to Get the Correct Part:
1.) Re-Order the Correct Part.
2.) Print a copy of Your New Order Confirmation.
  PREPARE WRONG PART FOR RETURN TO US:
1.) Pack the Wrong Part for shipment.
2.) Include a copy of the Packing Slip that Came with the Wrong Part.
3.) Include a copy of Your New Order Confirmation.
4.) Include a Note with the Your Return that has:
   a) Your Name
   b) Daytime Phone
   c) Model Number of Appliance
   d) Serial Number of Appliance
   e)  Reason for return
5.) Our Mailing and UPS Address is Below.

Returning a Part for 90 Day Warranty:
1.) Pack the Warranty Part for shipment.
2.) Include a copy of the Packing Slip that Came with the Wrong Part.
3.) Include a Note with  Your Return that has:
   a) Your Name
   b) Daytime Phone
   c) Model Number of Appliance
   d) Serial Number of Appliance
   e) Include a Check or Money Order for Return Shipping.
4.) Customer is Responsible for Shipping Costs To and From Us.
5.) Our Mailing and UPS Address is Below. 


Parts Return Before 15 Days:
You can return any Un-Used - Un-Installed - Un-Opened part (In Original Packaging) within 15 days from invoice date for a refund (excluding 6% Fees and our shipping & handling costs) Minimum charge $5.00.
A 20% Restocking Fee will apply along with our shipping costs if a similar part is not reordered.
Parts Return After 15 Days and up to 30 Days:
You can return Un-Used - Un-Installed - Un-Opened parts after 15 days and up to 30 days for a refund (excluding 30% restocking fee and our shipping & handling costs) Minimum charge $5.00.
Electrical parts (Including Ice Makers & Water Valves), gas parts, special order parts & Parts used in applications for purposes other than what the Mfg. Intended are Not Refundable! 

No Parts Returns for Refunds will be Accepted after 30 days from Packing Slip Date.

Parts Damaged In Transit:
If You Receive a Part(s) that has been Damaged in Transit:
1.) Immediately Contact the Shipping Company (UPS, Fed-Ex, USPS) with Your Information.
2.) Contact Us via Phone 9am-1pm Eastern Time (Have your order information on hand)
3.) Once the Damage Claim Process has been Started, Another Part(s) Will be Shipped to You. 

WE CANNOT ACCEPT ANY PART THAT HAS BEEN INSTALLED, ATTACHED, OR USED!!
RETURNS:
We Do Not Accept Returns:
1.) For Parts Damaged By The Customer.
2.) Shipped to us By The Customer (that have been damaged in transit to us!)
Customer is Responsible For item(s) Once they Receive them from us!
INSURE YOUR RETURNS AND PACK THEM ACCORDINGLY!
If you ship via USPS:
WaterFilterMart
P.O. Box 490
Ft. Ogden, FL.  34267
If You Ship via UPS / Fed-Ex:
WaterFilterMart
6221 Marlympia Way  Unit 143
Punta Gorda, FL.  33950

_______________________________________
Note:
We have been notified that beginning January 1st. 2006, Most of the manufacturer's will be discontinuing their 1 Year Manufacturer's Warranty. This will be replaced with a 30 - 90 Day Maufacturer's Warranty.

Note:
As of January 1st. 2006, Water Filters are now classified as an accessory part which means: The Manufacturer's do not accept warranty claims for Water Filters and other Accessory Parts. We cannot accept returns on Used - Installed or Opened Water Filters and accessory parts. All Other Parts come with a 30 Day Replacement Warranty Provided by Water Filter Mart. After the First 30 Days, the Manufacturer's Warranty (if more than 30 days) will be thru the Manufacturer, Not WaterFilterMart.

Payment options:
WaterFilterMart gladly accepts Mastercard , Visa and American Express Credit Cards with our secure on-line shopping cart. We also accept PayPal on Select Items.
How to order:
 Phone: 1-941-639-1978 Call 9am-Noon / Monday - Friday / Eastern Time
Online Orders: http://www.waterfiltermart.com


Send Checks or Money Orders to: 
WaterFilterMart 
P.O. Box 490 
Ft. Ogden, FL. 34267

Sorry , we cannot accept C.O.D. orders.
PRICING:
PRICES SUBJECT TO CHANGE WITHOUT NOTICE!
IN THE EVENT THAT A PART(S) IS ORDERED, & THE LISTED PRICE OF A PART(S) HAS CHANGED, WE WILL NOTIFY YOU (CUSTOMER) PRIOR TO PROCESSING YOUR ORDER! 

Use of this site does not constitute the right to purchase from us, nor do we consider ourselves obligated to sell.

WaterFilterMart.com does not accept any liability for any information - or - missed information obtained from this website.
Part descriptions & Prices on this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice.

 
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